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Conference date: Tuesday 13th October, 2009

The Learning and Development in Broadcasting Conference, 2009

As we plan to hold a similar event next year and would like to further improve on the contributors’ experience, we would appreciate your feedback on the event from the contributors perspective. We would therefore be grateful if you take a few minutes to complete a second short questionnaire

Conference Programme

Outline of events that occured on the day.

0830

Breakfast meetings
Registration - tea and coffee - Foyer

1000

Conference opens - Welcome by Maggie Philbin
Princess Anne Theatre

1005

Keynote speech, Simon Walker - talentsmoothie ™

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Simon Walker from www.talentsmoothie.com

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Talent Smoothie is a research-based organization that develops custom training and development programmes for high-performing leaders and teams.

Simon will be challenging the L&D community on how they might engage with the values, attitudes and behaviours of Generation Y when compared to previous generations, the Generational theory behind this, the impact of Generation Y in the work place and its implications for the industry.

1030

Workshop 1: A plumber's guide to the future?

Speaker: Euan Semple
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Much was made of Lord Carter's report Digital Britain but did it really capture the full impact that new forms of connection will have on our organisations and society? Was it just familiar models and mindsets carried forward into the new technology? As with every technological revolution the biggest impact and the lasting legacy has more to do with people and how they relate to one another than it does with the technologies themselves.

How can those working in the media understand and prepare themselves for these changes in society and how can those responsible for training them help?

Euan Semple will present practical approaches and tactics to help drag even the most recalcitrant media dinosaurs into the 21st century!

Facilitator: Tbc

Workshop 2: Managing employee talent in uncertain times

Speaker: Claire McCartney
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Are organisations responding to today's difficult economic conditions by cutting back or even abandoning their talent management strategies? Has the 'war for talent' turned into a 'war on talent?'.

These were the key questions asked in a recent survey of CIPD members. The findings show that many businesses continue to see talent management as a key survival strategy to differentiate them from competitors and position them to benefit from the eventual upturn.

Many organisations are also responding to the downturn by adopting creative talent management practices. Claire McCartney from the CIPD will share the latest research findings in this area and provide an insight into how leading organisations are approaching talent management in a downturn.

This session will combine research inputs with opportunities for group discussion and participants will be encouraged to share the key challenges of managing talent in uncertain times within their own organisations and within the broadcasting and media industry more generally.

Facilitator: Lyn Burgess (WFTV)

Workshop 3: Putting elearning to work in your organisation

Speaker: Donald H. Taylor with Alan Samuel
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Are you considering using elearning in your organisation? Are you using it already and it’s not having the effect you had hoped? This workshop focuses on increasing e-learning’s impact at work, and on practical, tangible steps to take immediate after attending.

In this collaborative session, Donald H Taylor of the Learning and Skills Group draws on his two decades’ experience of technology-supported learning to explore your learning aims and how they may (and may not) be helped by elearning. Where they can, Don will suggest six immediate, tactical steps to get elearning working effectively in your organisation. Three of the steps are immediate:

And three steps concern the near future:

The workshop is designed to link with Laura Overton's workshop at 14:30, Technology and learning innovation: 6 steps to business success, which provides a strategic approach to ensuring business engagement.

To explore these ideas further please join us at the Learning & Skills Group.

Facilitator: Peter Block (BTSR)

1120

Coffee break - David Lean Room

1150

Workshop 4: Improving performance - successful business practice in Indie TV production

Speakers: Carrie Wootten, Chris Thompson, Rick Williams

An insight into effective digital business models for the independent TV production industry. Ravensbourne and AKQA share their insights into how to make more than TV shows and highlight the key business and technological developments that are affecting the industry.

Facilitator: Peter Block

Workshop 5: How to get your training funded

Speakers: Francis Marshall, Oliver Hill, Laura Clarke, Jo Welch, Alice Dudley

Chaired by Maggie Philbin

With training budgets tight, development needs high and commitment being battered by competing demands, how do you develop, maximise and fund your training and development plans. The complex public funding landscape has itself been affected by the current economic downturn. With funds difficult to access and plot your way through, how can you find alternative sources of support to supplement under pressure training budgets? This workshop will highlight what options are still available for industry and public funding and support, and target potential future priorities for this limited funding.

Facilitator: Gary Townsend (Skillset)

Workshop 6: Learning & Development - Competitive Advantage or Waste of Money!

Speaker: Mike Haffenden
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All too often initiatives coming from the Learning & Development community lack direction, interest and structure. Paying little or no regard to the way people learn. L&D can be too interested in fads and fashions and not sufficiently interested in business and evaluation. Here are some constructive views from an experienced pragmatic cynic.

Facilitator Stephen Whittle (BTSR)

1245

Lunch - David Lean Room

1400

Keynote speech, Cliff Fluet - Lewis Silkin

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Cliff Fluet, Partner at Lewis Silkin www.lewissilkin.com

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Lewis Silkin is recognised as one of the top 20 companies to work for in the Sunday Times listings. Cliff will talk about what makes Lewis Silkin a great company to work for and will touch on how they recruit, retain and develop high performing staff in a tough economic climate.

For Lewis Silkin Cliff specialises in helping clients seeking to exploit brands and content, particularly in the area of music-based entertainment do so profitably and legally within a rapidly converging Mediascape. He also specialises in enabling those seeking to use branded content monetise their assets to develop new revenue streams.

1430

Workshop 7: Delivering the skills for Digital Britain

Speakers: Andrew Chitty, Kate O'Connor, Jo Taylor, Tim Wallbank

Chaired by Maggie Philbin

So the report's been published? Carter's gone. What next for Digital Britain and Skills? Chapter Six of the report lays out a blueprint for creating the skills for the Digital Economy. The UK must become a magnet for digital talent, and high value technology-enabled and content driven businesses. But how are we going to create the right environment to develop and exploit the skills necessary to fulfil our potential? What's already happening and what are you doing to prepare? Come and find out about the latest developments and thinking.

Facilitator: Gary Townsend (Skillset)

Workshop 8: Mining for Gold - High company performance through developing people

Speakers: John Atkins & Alan Mackenzie
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John & Alan will draw on their three years of BTSR validation visits to UK broadcasters, as well as on global research into high performing companies, and discuss the key strategies common to world class businesses.

The workshop will discuss key propositions for high performance:

There will be opportunities for participants to share good practice and explore future development needs as well as support mechanisms - including signposting to the BTR Guidebook - to be used as a good practice development guide and effective support tool.

Facilitator: Lyn Burgess (WFTV)

Workshop 9: Technology and learning innovation: 6 steps to business success

Speaker: Laura Overton
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The latest CIPD research highlights that over 74% of organisations are now using some form of technology in their learning provision in the hope of delivering more for less, but not everyone is getting the take-up and results that they expect. Some enjoy significant support of new learning approaches resulting in an impact on both business and individuals. Others feel like they are wading through treacle and are tempted to give in!

In this presentation, Laura Overton from Towards Maturity draws on research with over 500 organisations over the past 5 years and compares the implementation practices of successful organisations with those who are still struggling with their e-learning journey. In so doing she will suggest six steps for 'embedding' learning technologies and will look at where new adopters usually fail. The session will provide practical hints and tips to help you:

Facilitator: Peter Block (BTSR)

1520

Tea break - David Lean Room

1550

Workshop 10: So you think you're delivering value and business impact

Speaker: Jane Massy
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This workshop is aimed at the most senior decision makers in the OD/L&D function; i.e. those who are held accountable for the function and its contribution to the business

Our experience is that many organisations (even very large global businesses) have poor alignment between people investments and the business and are generally unable to show measureable business impact and return from the investment to senior management and boards. Research shows that HR/L&D budgets are among the first to be subject to cost cuts in any difficult trading situation not least because the business perceive them as costs not investments critical to the business.

This workshop aims to challenge the perceptions of senior learning and development and organisational development professionals about their function's contribution to the business and capability to deliver business benefits and their ability to communicate their business contribution.

In advance of the workshop, participants are invited to complete a short questionnaire (available on LinkedIn through either the BAFTA or abdi groups) about one of their major L&Dinvestments. abdi will select 2 of these and work with two people that have completed the questionnaire to create a model template for the investment which can be used to plan outcomes. The aim is to build the business case for an investment together with information which will enable data collection so that the investment can be measured and reported efficiently and credibly.

These two modelled up plans will be shared at the workshop and participants will be asked a series of questions which will not only enable them to benchmark their own practice but will also provide feedback on the two examples. Tips to take away will be provided for all participants.

Participants will be invited to continue their participation and learning through LinkedIn discussion as a follow up to the workshop.

This workshop aims to address the following challenges in today's economic climate:

It also focuses on:

"Developing our people
The first and over-riding theme is about developing people, especially those people who develop people, in these challenging economic times."

Above all, this workshop will demonstrate how failure to evaluate the impact of Training and Development is above all influenced by poor planning and alignment from the start of any investment. This addresses the weakest area for both TV and radio companies described in the BTSR Training and Skills Report 2008 and "the only strand (7) where None and Base provision is greater than Medium or High from respondents."

The workshop will be delivered by Jane Massy, CEO of abdi ltd, globally recognised as a lead expert in planning, measurement and reporting of people investments and the head of the ROI Institute practice in the UK.

If you are interested in this workshop please also join us on the abdi ROI BTSR Linkedin group. The group contains a questionnaire that all participants should fill in. If you don't wish to join the group but want to attend the workshop and would like the questionnaire in advance please contact us.

Facilitator: Gary Townsend

Workshop 11: Making the Case for L&D - Hook, Line & Thinker

Speaker: Daniel Wain
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With the light at the end of the tunnel cut off due to budgetary constraints, how does one design and deliver learning & development that meets, and is seen to meet, business needs and priorities at minimum cost but with maximum impact?

Having spoken at last year's conference on both the future of L&D and the need for the function to connect to the business, Daniel Wain returns to develop these themes further in a highly practical and interactive workshop.

Daniel will share his own personal experience of having successfully done this, on a shoestring, within an initially sceptical organisation run by bean-counters... and so focused solely upon customer delivery and the bottom line. The aim is to help you to help your business to help itself.

Facilitator: Stephen Whittle (BTSR)

Workshop 12: From Training to Development: How to Make Learning Stick

Speaker: Colin Ramsay
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Last year, according to the CIPD the average training per head was £300, now its £220 and on average totals about five days training. With falling spend and tightening of the purse strings it's more important than ever that we get the ROI and witness results from each training day. How much of that hard cash results in actual learning that sticks?

Surely, as L&D professionals the biggest challenge we face is ensuring that every training session results in change, investment is returned and individuals apply the learning. Moving beyond the 'happy sheets' we know and love, supporting the individual beyond any intervention is the key that unlocks the door to personal development.

Getting back to basics, this workshop explores a simple model to follow for behaviour change. The L&D professional can take away something that's flexible, relevant and a benchmark for any training intervention.

Facilitator Lisa Kerr (RadioCentre)

Workshop 13: Organisational stress management: the leadership challenge

Speaker: Joan Keevill
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Stress at work is costing the UK billions of pounds per annum through sickness absence due to ill health (HSE, 2009*). Employees who request time off due to stress are often treated as malingerers and it tends to be the responsibility of HR or Occupational Health to deal with people once they are ill. Stress also has a negative impact on creativity - the lifeblood of the broadcast industry, and on employee motivation and performance, even before stress related ill health becomes a factor. There is a proven link between chronic stress at work and leadership effectiveness and indeed new research** suggests that working for an incompetent boss can increase your risk of heart disease by as much as 24%! So what can we do to reduce the high levels of stress within the industry? This workshop will explore the role of leaders in strategic stress management, the resulting leadership development needs and the link between these and generic leadership development programmes. The approach is based on the (Stress) Management Standards developed by the HSE and the tools and solutions will be relevant to large and small broadcast organisations.

Facilitator Lyn Burgess (WFTV)

1640

Keynote speech, Nigel Paine - nigelpaine.com
Open discussion with Maggie Philbin

Photo of Nigel Paine

Nigel Paine http://www.nigelpaine.com

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Nigel is a Strategic Adviser on Leadership and Talent Development and well known to colleagues in the Broadcast Industry. Nigel Paine is a great communicator and profound thinker about what makes contemporary workspaces tick and what businesses need to do to survive in the C21st. He specialises in developing leaders; building learning organisations; getting the best out of staff; and developing strategies for retention and development of key people within organisations.

As the final keynote is a session entitled Major Trends and Directions Nigel will round off the conference by sharing the highlights of the day and set them in the context of some of the major trends in global learning. What is working? What is being funded? Where is learning heading in the next few years?

1715

Conference closes

1730

Reception in David Lean Room

1800

The Broadcast National Training Award Ceremony

1930

Close

Conference Location

BAFTA195 Piccadilly London W1J 9LN

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The video website YouTube has more information on the 2008 conference and National Training Award Ceremony. There are transcripts available for the conference 2008 video and the Award ceremony video.

The L&D Conference 2008, Broadcast NTA Awards Ceremony 2008

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Conference organised by the BTSR

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